Privacy Policy

1. Introduction

Welcome to 3D Knitting ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.3dknitting.no (the "Site").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us when you:

Fill out our contact form
Subscribe to our newsletter (if applicable)
Request information about our products or services
Communicate with us via email or other channels

This information may include:

Name
Email address
Phone number
Company name
Message content
Any other information you choose to provide

2.2 Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device and usage, including:

Through Google Analytics and Google Tag Manager:

IP address (anonymized)
Browser type and version
Operating system
Device type
Pages visited and time spent on pages
Referring website
Date and time of visit
Geographic location (country/city level)
Language preferences
Click behavior and interaction with site elements

Through Cookies and Similar Technologies:

Session cookies (temporary)
Persistent cookies (remain on your device)
Web beacons/pixels

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and fulfill your requests
Send you information about our products and services
Improve our website and user experience
Analyze website traffic and usage patterns
Detect and prevent fraud or security issues
Comply with legal obligations
Communicate with you about updates, offers, and news (with your consent)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information includes:

Consent: You have given us permission to process your data for specific purposes
Legitimate Interests: Processing is necessary for our legitimate business interests
Contract Performance: Processing is necessary to fulfill our obligations to you
Legal Obligations: Processing is necessary to comply with the law

We may share your information with:

5.1 Service Providers

Google: For analytics and tag management services
Hosting providers: Vercel for website hosting
Email service providers: For communication purposes
Other third-party vendors who assist in operating our website

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions are typically retained for [specify period, e.g., "2 years"] unless you request earlier deletion.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Secure transmission protocols (HTTPS)
Access controls and authentication
Regular security assessments
Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

8.1 Access and Control

You have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict certain processing
Data portability (receive your data in a structured format)
Withdraw consent at any time

8.2 Cookies and Tracking

You can control cookies through your browser settings:

Block all cookies
Block third-party cookies only
Clear cookies when closing your browser
Receive notifications when cookies are set

To opt out of Google Analytics tracking, visit: https://tools.google.com/dlpage/gaoptout

8.3 Marketing Communications

You can opt out of marketing emails by:

Clicking the "unsubscribe" link in our emails
Contacting us directly at post@3dknitting.no

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by the European Commission.

10. Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including:

The right to know what personal information we collect, use, disclose, and sell
The right to request deletion of your personal information
The right to opt-out of the sale of personal information (we do not sell personal information)
The right to non-discrimination for exercising your privacy rights

13. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically.

14. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

3D Knitting
Sykkylvsvegen 125
Email: post@3dknitting.no
Phone: +47 904 73 912

For data protection inquiries specifically, you may contact us.

15. Complaints

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection authority:

For Norwegian residents:
The Norwegian Data Protection Authority (Datatilsynet)
Website: www.datatilsynet.no

For EU residents:
Your local supervisory authority. Find yours at: https://edpb.europa.eu/about-edpb/board/members_en

Cookie Declaration

This website uses the following types of cookies:

Necessary Cookies: Required for basic site functionality
Analytics Cookies: Google Analytics cookies to understand site usage
Marketing Cookies: Google Tag Manager for marketing campaign tracking

By using our Site, you consent to our use of cookies in accordance with this Privacy Policy.